Description : Receptionist. Company : Yarra Trams. Location : Melbourne VIC 3000

VIC, AU, 3000 21-Feb-2023

Ding! Ding! Trams are the heartbeat of Melbourne – come be part of our team on the largest and most iconic tram network in the world.

About this opportunity

We are looking for a Receptionist for our Tram Hub CBD headquarters. Reporting to the Executive Assistant, this role involves:

• Greeting and assisting visitors to Tram Hub, providing assistance with guest management system, assisting with general visitor enquiries
• Handling and screening incoming calls, checking/returning voicemail messages
• Receiving inward deliveries, organising outward deliveries (i.e. couriers)
• Checking, sorting and distributing mail/correspondence (arrange postage/overnight envelopes/stamps)
• Catering coordination (includes orders and invoicing)
• Checking on meeting room bookings, room tidiness and information available in rooms
• Managing office stationary stocktake and ordering
• General housekeeping; tidy kitchen areas, keep meeting rooms tidy and ensure all relevant manuals are in place and restock utility rooms
• Assisting with hotel/travel/venue bookings when required
• Preparing and submitting expense claims
• Raise purchase orders and other administrative duties as required
• Uniform fitting room management

About you

Ideally you will have:

• Previous experience in a receptionist role, or in a similar customer facing role
• The capability to work within a team and provide high levels professionalism both internally and externally
• The ability to identify how to prioritise and action administrative tasks in a methodical and organised approach
• An understanding and awareness of OH&S and environmental issues in the workplace
• Experience in Microsoft software and web apps (such as Outlook, Teams, Excel, and SharePoint)
• Essential capability to register and allocate business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
• Excellent customer service skills
• Must maintain the strictest confidentiality and integrity at all times

We really do want you to bring your whole self to work. There’s no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list below, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why Yarra Trams?

Do you want to be a part of a workplace that is based on respect, promotes diversity, and encourages inclusiveness?

If you choose to work with us, you will be joining a team of passionate professionals dedicated to the delivery and improvement of Melbourne’s biggest icon! Additionally, you will receive:

• A Free travel pass for Victoria’s Public Transport Network
• Career growth opportunities
• A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee assistance program (EAP)
• Paid Parental leave and paid superannuation for primary caregivers

About Yarra Trams

Our passengers, community, people, and operations are the four foundational pillars of our organisation, which help us to continuously improve and deliver safer, better, and more efficient tram services across Melbourne.

As the proud operator of the world's largest tram network and integral part of Melbourne's transport network, Keolis Downer is committed to moving Melbourne forward by delivering solutions for better tram journeys.

We are dedicated to caring for each other, our passengers, and our communities. Yarra Trams is an equal opportunity employer that values diversity across our teams. In support of our Diversity & Inclusion Strategy, we encourage candidates with a disability, of all ages and people of Aboriginal & Torres Strait Islander heritage to apply

Please note, our selection process will include pre-employment checks, including police check and pre-employment medical check. Additionally all workers are required to be fully vaccinated against COVID-19 unless they have a legitimate and lawful exemption. Evidence of your COVID-19 digital vaccination or exemption certificate will be required.

Applications close: 7 March 2023